AirZip offers customers with current support agreements normal business hour support for routine technical problems, and 7x24x365 support for business critical problems.

Support is provided primarily through AirZip's secure online support portal, accessible at https://support.airzip.com.

Prospective customers who are evaluating AirZip products can receive support by sending email to the following email addresses:

• Those in the America's, Europe, Africa and Middle East should contact support@airzip.com.
• Those in Asia (excluding People's Republic of China) should contact support@airzipasia.com, and
• Those in the People's Republic of China should contact support@airzip.com.cn.

The latest FileSECURE Client software and Accelerator plugin are always available for download from our web site.